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Obsession. Required.

Collaboration isn’t a buzzword here. It’s our operating system.

Work here isn’t just a job. It’s a craft, and we take it personally. Obsession, for us, means craft, reliability, and leaving things better documented than we found them.

We build and operate systems where uptime matters, security matters, and handoffs matter. We test hard. We learn fast. We ship safely, with discipline in production and clear runbooks behind the work.

What You'll Find Here

If you see work as a shared craft, care about doing it right, and you light up when you talk tech, we should meet.

A craft culture. Built for the long term.

A craft culture. Built for the long term.

Everyone leaves fingerprints on the outcome - and we build things we’re proud to support for years.

Obsession. Defined.

Obsession. Defined.

Side projects, deep dives, open-source contributions. We love to see them - especially when they raise the bar on reliability, security, and documentation.

Play with Purpose

Play with Purpose

Demo Fridays, hack nights, open labs. Experiment in the lab, deploy with discipline.

Leaders Who Ship

Leaders Who Ship

Leaders stay close to the work, set clear expectations, remove blockers, and know what it takes to ship responsibly.

What You Can Count On

What You Can Count On

Clear expectations, real ownership, growth paths you can see, and a sustainable pace. Quiet weeks and balance matter.

Career Opportunities

Explore open roles below. Don’t see your match? Introduce yourself anyway - we’re always interested in people who raise the bar.

Technology Consultant

FULL-TIME / VANCOUVER, BC / HYBRID

Senior-led consulting and delivery across cloud, infrastructure, security, and modern workplace.

Help clients move faster with less chaos. You’ll diagnose environments, design right-fit solutions, and deliver changes with disciplined execution and documentation that supports operational clarity.

Responsibilities

  • Lead discovery sessions to understand goals, constraints, risks, and the current technology environment.
  • Design and recommend right-fit solutions across cloud, networking, security, identity, and collaboration tools.
  • Plan and deliver implementations (e.g., Microsoft 365, identity, endpoint management, backup/DR) with clear communication.
  • Create and maintain technical documentation (as-builts, runbooks, diagrams), plus end-user/admin training when needed.
  • Troubleshoot and resolve complex issues; provide Tier 2/3 escalation support when required.
  • Partner with sales and delivery teams to scope work, estimate effort, and support proposals and statements of work.
  • Stay current on best practices and emerging technologies; recommend improvements that reduce risk and recurring friction.

Qualifications

  • 3+ years in IT consulting, systems administration, or a similar client-facing technical role.
  • Strong fundamentals in Windows, identity (AD/Azure AD), and networking (DNS, DHCP, VPN).
  • Hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint/OneDrive).
  • Experience with Azure and/or AWS is an asset.
  • Clear communicator: you can translate technical trade-offs for non-technical stakeholders.
  • Relevant certifications (Microsoft, CompTIA, ITIL, PMP) are a plus.

Estimated salary range

Competitive; based on experience.

Helpdesk Technician

FULL-TIME / VANCOUVER, BC / HYBRID

Fast, reliable support with clean communication and documentation that sticks.

Be the calm, capable first line when work gets interrupted. You’ll triage issues quickly, resolve them cleanly, document what worked, and escalate with the context needed to fix root causes.

Responsibilities

  • Provide Tier 1 technical support via phone, email, and ticketing system.
  • Troubleshoot hardware/software issues (Windows/macOS), Microsoft 365, printers, VPN, and connectivity.
  • Set up, deploy, and maintain laptops/desktops and peripherals; support onboarding/offboarding.
  • Document resolutions and contribute to internal knowledge base articles and runbooks.
  • Escalate complex issues to Tier 2/3 and track through to resolution with clear reproduction notes.
  • Deliver excellent customer service while meeting SLA and quality targets.

Qualifications

  • 1+ year of helpdesk or technical support experience (or relevant education/internship).
  • Strong communication, organization, and customer service skills.
  • Working knowledge of Microsoft 365, Windows 10/11, and basic networking concepts.
  • Experience with ticketing tools (Jira Service Management, Freshservice, Zendesk, etc.) is a plus.
  • Certifications such as CompTIA A+ or ITIL Foundation are an asset.

Estimated salary range

Competitive; based on experience.

Ready to make progress you can feel?

We'll map a practical, phased plan. Quick wins first, momentum that compounds.