rivusglobal.com inc launches iScribe at Telecommunications Workers Union (TWU)

Burnaby, BC - December 19th, 2002 - TWU, a Burnaby based union with a membership base of 17,000 members across British Columbia and Alberta in the telecommunications industry, has successfully implemented iScribe to manage their legal and historically valuable Letters of Agreement and Letters of Discipline.

iScribe is a customized software solution for rapidly searching and managing paper-based documents in a digital format.

The rivusglobal.com team has customized iScribe to meet the specific needs of TWU's business agents, clerical and administrative staff to allow rapid retrieval of documents.

Electronic Document Management has helped the TWU to expediently service it's members by providing in-house staff with access to invaluable data from local to local, and province to province.

The TWU has found that management of past & current paper-based documents in a digital format ensures that they are immediatley on hand when requested by a user.

With it's user-friendly graphical interface, iScribe has provided simple and convenient PC access to documents that are a requirement of day-to-day operation.

Documents are searched, found and displayed in seconds.

"rivusglobal had the intuitive instinct to provide us with a resource and user friendly system that could encompass the document management needs of our Union.", said Kate Wood, Network Administrator of the TWU.

"Their conceptual vision from the beginning, outshone any off the shelf packages or custom software that is available in the marketplace today. "... Kate Wood

"The strength of iScribe lies in its ease of use and user-friendly look. The personalized training approach used in iScribe’s implementation contributed greatly to the success of its launch. In particular it gave people the confidence and knowledge needed to quickly use the system effectively and efficiently while addressing their own specific concerns and requirements.", said Colleen McFadden, Manager of Administrative Services at the TWU.

"The personalized approach, in effect, helped to remove many of the barriers people may have had towards software systems and computers in general (fear, inexperience etc.)."... Colleen McFadden.

About rivusglobal.com

rivusglobal.com is a document management solutions company.
Our goal is to add to bottom lines by improving business performance. We focus on increasing the productivity of our client's workforce through providing a complete range of solutions for document management and imaging.

Our team takes pride in addressing the needs of professionals who are challenged with designing and implementing document management solutions.

About the Telecommunications Workers Union (TWU)

The Telecommunications Workers Union has a long and proud history of representing communications workers and workers in related fields. The TWU builds solid collective agreements that promote fair wages and just and equitable treatment for all. The TWU believes in the rights of workers to benefit proportionately from the profits that they help create and that member participation and input is vital to the collective bargaining process.

The TWU has more than 50 years of experience in dealing with employers and providing services to it's members which protect and improve their wages, benefits and working conditions. The TWU actively invites member participation at every level of the organization through a democratic process that encourages constant communication and input. The TWU has a solid reputation for guarding those democratic principles which maintain the integrity of the labour movement and which continue to encourage commitment and activism.

For more information on rivusglobal.com's products and services, please visit www.rivusglobal.com;

write rivusglobal.com, 53 Fourth Street, Suite 10 New Westminster, British Columbia, Canada V3L 2T7;

or call (604) 777-1148.

For more information, Contact:

Michael Tyrrell

Vice President, Sales
rivusglobal.com Inc.
(604) 777-1148
michael.tyrrell@rivusglobal.com

or

info@rivusglobal.com